Becoming an HR Thought Leader

Speaker: John Phillips

A thought leader is one whose views on a subject are taken to be authoritative and influential.  And, whose innovative ideas influence and guide others. These are admirable qualities, but unfortunately, they haven’t been associated with the traditional role of HR professionals. Because, operations managers often perceive HR as focusing on adherence to rules and procedures, not on accomplishing their missions. So, it is imperative that you, as an HR professional, develop a reputation as a valued partner and not as a wet blanket or even worse, as an obstructionist.

Therefore, during this session we will discuss:

• How to forge productive relationships with executives and managers built on trust
• How to influence others without being perceived as oppositional
• The critical non-cognitive skills you must develop to become a thought leader

To register please go to: https://summits.harrisburgu.edu/onehr/

Outcomes-Focused Telework for Managers and Supervisors

(Note: this session is only open to Commonwealth of PA employees)

Speaker: John Phillips

In the past, the productivity of Commonwealth employees was often measured by how busy they were, and not what they were accomplishing.  A significant part of this was due to managers and supervisors literally relying on their senses to monitor their staff.  In other words, if employees looked and sounded busy, then they must be doing their jobs.  One of the silver linings of telework, is that this type of constant monitoring is no longer feasible.  Therefore, satisfactory performance must now be measured based on what employees achieve, not merely on what they do.

Therefore, during this session we will discuss:

• The differences between activities, outputs and outcomes
• How to create outcomes-based performance standards
• How to instruct, provide feedback, praise and hold staff accountable during telework

To register please go to: https://summits.harrisburgu.edu/onehr/